web Musings of The Global Traveller

Monday, September 17, 2007

Itinerary organiser

Yet another travel/itinerary organiser, TripIt, is being launched today. The basic concept is you can forward confirmation emails and it will automatically interpret and convert into standard itinerary format. Direct links to relevant useful travel sites are added - google map, seatguru, weather, etc. You can also enter itinerary details and notes manually. Itineraries can be shared with others.

My first test on 2 different upcoming trips did not go smoothly. One of the destinations was not supported despite being a tourist hot spot, and there was no way to accept my typed entry - if it couldn't find a match in the database the destination (or any other field) gets left blank. Despite not allowing the destination, once I had entered flight details it linked to the correct place for weather information and google map.

The airlines (both fairly major ones) were not supported and I was left to manually enter the flight information. It was annoying the required confirmation number was not identified as a compulsory field. I liked how it looks up flight data so that you only need to enter date, airline and flight number. It will be even better if it automatically updates for schedule changes. It even was clever enough to recognise that one of my flights has 2 segments with the same flight number and ask which one I was on. I didn't like that there was no option to enter origin, destination and flight times manually, and that one flight returned was not correct.

Hopefully these bugs (and to me design flaws) will be fixed, and more importantly the supported list of travel providers gets expanded. I can see this being very useful and a big time saver for me in the future. It certainly was easy to use.

1 comment: said...

Another problem - TripIt doesn't seem to understand time zones, which means it sometimes gets flights in the wrong order. For a travel site that's a pretty major oversight.