web Musings of The Global Traveller

Wednesday, December 12, 2007

Airline website ticketing blues

Two simple round-trip bookings today on two separate airline websites. Both failed to complete due to website error. As both bookings needed to be made today I ended up wasting an hour on the phone to get them sorted out. Both airlines were unable to issue on the spot - booking was referred to ticketing desk (isn't that who I called?) Grrr.

Postscript - I see the second airline has ticketed me wrongly, which took another phone call to fix. The first airline I am still waiting on confirmation of the booking.

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