Online around the world booking

A few days ago I decided to buy one more Oneworld around the world ticket to take advantage of their 10th anniversary 10% off sale which ended 3 November.

This time I booked it using the online tool, as I have booked others before (on both Star Alliance and Oneworld). Normally the booking is ticketed very quickly (within hours) as most of the validation of the complex rules is done automatically by the tool. It has been a few days since I made the booking and there is no sign of an eticket yet.

This is the downside of using online tools - less customer support than booking with a travel agent (who can hurry the ticketing airline along).