web Musings of The Global Traveller

Sunday, February 18, 2007

Passenger Bill of Rights again

Further to my previous post on passenger bill of rights (PBOR), Christopher Elliott suggests the airports are sometimes to blame and invites suggestions on how to hold them accountable. I'm yet to be convinced that is needed or warranted. Let the airlines/airports sort out amongst themselves if blame needs to be shared. But having a single party accountable to the passenger would I think work best. This is how dealing with misplaced luggage works.

On a brighter note, Upgrade : Travel Better reports that jetBlue, like American Airlines, is launching a pre-emptive policy for lengthy onboard delays. Will it be enough to satisfy those calling for PBOR? Perhaps not. According to the Chicago Tribune work on drafting a new PBOR law has already commenced. I think there is a lot more mileage yet in this issue.

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